The crisis information system specialist A3M has information on its stand for companies and tour operators on how to best protect employees and customers on their travels.
Based in Tübingen and Hamburg, A3M designs and operates crisis information and communication systems with the aim of providing professional and efficient crisis management. Users of the web-based global monitoring tool include Germany’s big tour operators, numerous SMEs as well as large companies and groups.
An experienced team of experts monitors news events worldwide and condenses the information for its individual customers. Depending on what tour operators specify, they receive information relevant to their specific customers, who are in or about to travel to the countries and regions in question. SMEs, large companies and groups make use of this information to ensure maximum safety for their employees on their travels. Private and business trip customers can also make use of a so-called Global Monitoring app that has information on possible travel risks – such as the latest on the effects of the coronavirus.
Visitors to the show can find the A3M team on the combined stand of the German Travel Association in Hall 117, where a live presentation of available products awaits them – in particular the Global Monitoring System which boasts regularly updated features. Among these are an Event Page with an enhanced representation of countries and regions as well as a geofencing function that makes it even easier to identify relevant areas for possible alerts. Visitors can also find out about other company products – including a customer complaint tool and the option of outsourcing entire crisis teams. Appointments can be arranged by emailing general manager Marcel Brandt at email@example.com.
Events monitored around the world by A3M include natural disasters such as earthquakes, hurricanes and fires, as well as political unrest, large demonstrations or other events and situations which potentially put travellers at risk. In the past A3M made its name with customers with its SMS-based early warning system for tsunamis which was set up following the disaster in 2004.
Hall 10.1, Stand 117