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Manhattan’s newest neighbourhood presents: edge

New York City is one attraction richer: Manhattan’s new Hudson Yards neighbourhood now has a spectacular observation deck called “edge.” It sits 335 metres high on the 100th floor of 30 Hudson Yards and juts out almost 20 metres into the air. This makes edge the highest outdoor observation deck in the western hemisphere and the fifth highest in the world. The platform is expected to open in early 2020 and group booking requests for events in the first quarter of 2020 can now be submitted to

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Condor renews its partnership with Malaysia Tourism

At ITB Berlin, Malaysia Tourism, the airport operator Malaysia Airports, and the airline Condor signed a memorandum of joint cooperation agreeing to continue their successful flight route between Frankfurt/Maun and Kuala Lumpur over the upcoming summer holiday season. Services began this winter and during the first three months flights operated at 90 capacity, with over 16,000 passengers recorded since November. “We were very satisfied with our first partnership with Condor“, said Datuk Ahmad Shah Hussein Tambakau, chairman of Tourism Malaysia. “They helped us to cement our position on the...


“Tours and activities must be accessible via a smartphone”

Casey Hanisko, president of the Adventure Travel Trade Association ATTA, on the potential of online platforms for the organizers of tours and other activities.

TTA, Technology, Tours and Activities - In-Destination-Services, is a new segment this year at ITB Berlin. You were involved in its introduction. What role does this segment play in worldwide tourism

We still only have a few members who are able to guarantee that their tours can be booked online. Especially in the case of tours lasting several days this presents a major challenge. However, it is very...


China’s travel market online: from “busy” to “crazy busy”

Although China is the largest source market in the tourism sector it still lacks a sustainable structure. This became evident during a panel discussion at the eTravel Startup Day during ITB Berlin 2019. The responses by online players from China when asked to describe the market in a word ranged from “busy” to ”super busy” and even ”crazy busy”. Jay You, a partner in Yuantai Investment Partners of Shanghai, admitted that, with his investments “we are creating new bubbles”, and it is far from certain that they will not burst prematurely. It is therefore important to think quickly and...


Brexit has already started: There are thousands of vacancies in tourism

There are five of them and they are baffled: When we were planning this session we thought we would know by December what was happening with Brexit and would be able to offer good advice”, said the CEO of Autoura, Alexander Bainbridge. “But now we are totally confused and nobody knows what to expect.” But the panelists at today’s eTravel World Session all agree that this situation cannot go on. So there is nothing else they can do but accept it with typical British humour.

Other compliance and data protection regulations

One thing is certain: As soon as the...


No plastic bottles in Colorado, please

There are 58 fourteeners in Colorado. Kathrin Berns, German representative of the Colorado Tourism Office, mentioned this first when answering why one should holiday in the US’s “highest state.” Fourteeners are mountains over 14,000 feet or 4,267 metres in height. They provide excellent conditions for winter sports as well as impressive views and panoramas on excursions on foot, in the car, or by bicycle. Or with the train: ten historical trains weave through valleys and forests on some spectacular railways.

For the well-being of people and the environment while on holiday, the...


Vietnam Airlines plans to expand flights to Germany

Vietnam Airlines is celebrating the 15th anniversary of the flight connection between Frankfurt and Hanoi with ambitious plans for expansion. What began in 2004 with three weekly flights and a stop-over in Moscow has become a success story. Today, there are three non-stop flights to Hanoi with the Boeing 787 Dreamliner and four to Ho Chi Minh City that are enjoying continually increased demand among premium passengers. In the first two months of this year, Business Class grew by 50 per cent and Premium Eco by 29 per cent. The goal is, therefore, to serve both routes daily,...


Medical tourism: How should clinics advertise?

“Do clinics need the services of a tour operator or is it sufficient to be active in social media?” This question gave rise to an interesting panel discussion in the Medical Tourism Pavilion. Irena Rapoport, HTI Regional Manager CIS from Israel described herself as “old-fashioned”,  and expressed her preference for B2B meetings like ITB Berlin, where personal contacts can lead to immediate and quantifiable success. The internet and social media have produced an “information tsunami”, although their use is fully justified as advertising channels. However, personal contacts, selectively...


Silk Road: Good business prospects for tour operators in Central Asia

As a niche market, the Silk Road offers good business prospects for tour operators and travel agencies. Central Asia in particular, the heart of the Silk Road where hardly any tourists used to be seen, will continue to benefit from demand. Those were the findings of the Silk Road Tour Operator's Forum at ITB Berlin. “The Silk Road has now become a huge brand, and that is something that should be exploited", said Nikolaos Gkolfinopoulos, a project expert at the World Tourism Organization (UNWTO). Popular destinations include Uzbekistan, Kyrgyzstan, Tajikistan and Kazakhstan, together with...


ITB partner country Malaysia: Healthcare – quality care for your peace of mind

Five years ago she knew nothing about this area of the market, and now Sherene Azli, CEO of the Malaysia Healthcare Travel Council MHTC, is presenting this new segment at ITB Berlin 2019. 15 media representatives have come to the press conference and the German Wellness Association has agreed to a partnership. The young lady from Malaysia has come to “physically get to know the Western European market“. The chances of selling medical tourism in Western Europe are not easy because of the 14-hour trip. However, it is possible to combine wellness stays, a pillar of the healthcare system, with...