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booking behaviour

Package tours are alive and well

With their promise of better security, hygiene and flexibility for the customer, package tours will survive the coronavirus crisis. That was what the members of Friday’s panel on package tours at the We Love Travel! online event agreed upon. The customer’s anxiety prior to a trip was something that had to be rooted out, said Sandra Castro from the travel tech company Amadeus, and pointed to lodgings listing their hygiene standards at the time of booking as an example.